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FAQ's

 

Q:  Do you sell to Dealers/Retailers?

 A:   Yes we do.  Many bars, restaurants, hotels, etc. will put these on the wall as decor, but also have a price tag on them and sell for extra income.  These will sell well when seen directly. 

Q:  How long will it take to receive my display?
A:  Any item listed on this web site is in stock and we will ship within 2 days business days.   Shipping charges are automatically calculated at time of check-out from our door to yours.  If you purchase a second (or more), the additional shipping charge will be not more $5.00.

Q:  Are these RIAA award records?
A:  No, but they are made with the same process and look exactly, if not better then the RIAA awards.

Q:  Can I have have my display in Platinum/Silver?
A:  Most all the displays listed are available in Platinum/Silver for the same price.  If you prefer Platinum instead of Gold, please contact us by email before you place the order to make sure we have it on hand.

Q:  My favorite artist only has CDís.  Can you make a display with a CD?
A:  Yes, in our inventory, we list framed gold or platinum 45ís and LPís with a space for the CD cover and a CD attachment in the center of the record to attach the CD.  You can remove the CD to play at anytime. 
 Click on this 1 minute YouTube link to better understand how this works: http://www.youtube.com/watch?v=pYXHtdIR-PQ 

Q:  How are these framed?   
A:  All frames are wood with glass (not plastic), on matt background.  The result is an award quality design to not only be a work of art, but an investment.

Q:  Can I change the color of the frame or mat background?

A:  Yes, we can change the color of the mat background and/or frame at no extra charge providing it is the same size.  Once you have made the purchase, send us a email with your request. 

Q:  Do you ship international?
A:  Yes, the shipping rate for one is calculated at the time of check-out.  Due to USPS shipping size limits on boxes going outside the USA, (except Canada) we cannot use a large box and add extra padding to protect your display like the boxes we use for USA deliveries.  For this reason, we substitute with a all plastic frame to insure that your item arrives safely.   

Q:  Do you offer discounts for multiple pieces?

A:  Sorry, due to the fact these are custom pieces, pricing is the same per item if you purchase 1 or 100, but if you purchase more the one, combined shipping will provide less per piece cost. 


Q:  How do we purchase a display?
A:  Follow the easy steps from "Adding to Shopping Cart" to "Check Out".  For payment, we accept credit cards, money orders, checks, or PayPal.    Sorry, no CODís.  Our email address and mailing address are all on the ďContact UsĒ page.  Itís best to email us as we like to have all our quotes, communications, etc. to be documented.



Questions, comments, or suggestions
Please write to artplusmusic@yahoo.com
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